engati - Notice history

We are observing another increase in the error rate for the issue "13100: Something Went Wrong," which occurs when attempting to send messages. This issue can affect all accounts.\ Meta has acknowledged the problem and confirmed it as a temporary issue on their side. They suggest retrying to send messages that fail with this error after a short while. We will continue to monitor the situation and provide updates as they become available. Thank you for your understanding and patience.

We are actively investigating the issue and will provide further updates here as they become available.

We have identified a minor outage in the website deployment, which is causing the bot to appear in a distorted view. Our team is actively working on resolving this issue. We will continue to provide updates on the status of the fix. Thank you for your patience and understanding.

We are aware that message screens are not loading for users. The team is actively working on the same.

Meta is currently experiencing a disruption affecting the delivery of Interactive Messages with empty text in the header or footer to iOS devices on the WhatsApp Cloud API. Meta's engineering teams have identified the cause of the issue and are working on a fix. Further updates will be provided as more information becomes available.