engati - Increased Error Rate for Error "13100: Something Went Wrong" – Incident details

All systems operational

Increased Error Rate for Error "13100: Something Went Wrong"

Resolved
Partial outage
Started about 1 year agoLasted about 19 hours
Updates
  • Resolved
    Resolved

    Message delivery works normally. Currently the error rate for "131000" is very low. We will continue to monitor the situation and provide further updates. We're still waiting for an update from Meta.

  • Investigating
    Investigating

    We are observing another increase in the error rate for the issue "13100: Something Went Wrong," which occurs when attempting to send messages. This issue can affect all accounts.\ Meta has acknowledged the problem and confirmed it as a temporary issue on their side. They suggest retrying to send messages that fail with this error after a short while. We will continue to monitor the situation and provide updates as they become available. Thank you for your understanding and patience.