engati - 360dialog - Meta incident - Interactive Messages on Cloud API – Incident details

All systems operational

360dialog - Meta incident - Interactive Messages on Cloud API

Resolved
Partial outage
Started over 1 year agoLasted 16 days
Updates
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Meta is currently experiencing a disruption affecting the delivery of Interactive Messages with empty text in the header or footer to iOS devices on the WhatsApp Cloud API. Meta's engineering teams have identified the cause of the issue and are working on a fix. Further updates will be provided as more information becomes available.