Some disruptions to WhatsApp API Messaging Service

Resolved

Degraded performance

Started 9 months agoJanuary 20, 2026Lasted 40 minutesJanuary 20, 202612:441:24 PMUTC

Updates

Resolved
January 20, 2026 at 1:24 PMUTC
Resolved
January 20, 2026 at 1:24 PMUTC
The incident has been resolved
Investigating
January 20, 2026 at 12:44 PMUTC
Investigating
January 20, 2026 at 12:44 PMUTC
We are currently checking with our business service provider, dialog 360. They are actively investigating the matter, we will get back with updates

engati - Some disruptions to WhatsApp API Messaging Service – Incident details