engati - Notice history

All systems operational

Admin Portal (agents.engati.ai) - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Bots (All channels) - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

META infrastructure - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Email Services - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Notice history

View current status

Jan 2022

Disruption in services
Resolved2 minutes
  • Resolved
    UTC
    Resolved

    The issue has been resolved and we are actively monitoring the status.

  • Investigating
    UTC
    Investigating

    We are actively working on resolving an issue of related to bot messages and responses

Degraded performance for bots
ResolvedDegraded performance1 hour 37 minutes
  • Update
    UTC
    Update

    We have identified a cause of the issue and have added resolution for it. We are actively monitoring the incident.

  • Investigating
    UTC
    Investigating

    We are facing an issue related to deliverability of bot messages. We are actively working on a resolution for it.

Maintenance in progress
ResolvedDegraded performance7 minutes
  • Resolved
    UTC
    Resolved

    We have completed the task, and all services are operational. We are actively monitoring the system.

  • Investigating
    UTC
    Investigating

    We are undergoing a maintenance related task, we are actively working on completing this soon.

Dec 2021

Degraded performance
Resolved18 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    The issue has been resolved, and we are actively monitoring the system.

  • Investigating
    UTC
    Investigating

    We are facing issues with the application platform, we are actively investigating the cause and applying the resolution.

Disruption in service
ResolvedPartial outage23 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Issue is resolved, chatbots are working and Engati portal is now accessible. Team is continuously monitoring the system.

  • Investigating
    UTC
    Investigating

    Engati portal is not responding and issue with website bots. Team is trying to resolve the issue.

Disruption in services
Resolved6 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are facing low performance issues for bot responses and application platform. We are actively monitoring for resolution.

Nov 2021

Disruption in services
Resolved22 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are facing issues on application portal, we are actively investigating the incident for resolution.

Disruption in services
Resolved36 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are facing issues on application portal, we are actively investigating the incident for resolution.

Disruption in services
Resolved20 minutes
  • Update
    UTC
    Update

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We were facing outage related issues on the platform and slow performance for message processing system. The issue has been resolved and we are actively monitoring the same.

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Nov 2021 to Jan 2022

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For any issues or feedback, reach out to us at support@engati.ai.