engati - Notice history

We are aware of an issue that is impacting the creation of message templates. Dialog 360 is currently investigating it. We'll update again as soon as we have more information.

META is currently experiencing some disruptions that impact receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th at 8 AM GMT, and their engineering teams are investigating it. We will provide an update if additional information is available. Meta status page: https://metastatus.com/whatsapp-business-api

We are currently experiencing issues with the file upload feature due to a partial outage with our file upload provider, Cloudflare. If you are affected by this, please reach out to us at support@engati.com for assistance.

We are aware of an issue affecting Cloud API numbers, specifically impacting the messaging service for incoming messages. Dialog 360's engineering team is actively investigating the root cause. We will share an update as soon as more information becomes available.

We are observing another increase in the error rate for the issue "13100: Something Went Wrong," which occurs when attempting to send messages. This issue can affect all accounts.\ Meta has acknowledged the problem and confirmed it as a temporary issue on their side. They suggest retrying to send messages that fail with this error after a short while. We will continue to monitor the situation and provide updates as they become available. Thank you for your understanding and patience.

We are actively investigating the issue and will provide further updates here as they become available.