engati - Notice history

All systems operational

Admin Portal (agents.engati.ai) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Bots (All channels) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

META infrastructure - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Email Services - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

No notices reported this month

Mar 2024

Delay in message responses
ResolvedDegraded performance1 hour 20 minutes
  • Update
    UTC
    Update

    The issue has been fixed and all systems continue to be stable. Please reach out to support@engati.com for any questions related to the incident.

  • Update
    UTC
    Update

    The team has identified the issue, and applied a fix for the same. All messages continue to work fine across all channels now. The team is constantly monitoring the system. Thank you for your patience and Apologies for the inconvenience caused.

  • Investigating
    UTC
    Investigating

    Due to some unexpected issues in the underlying infrastructure, we saw delays in messages being sent to users on WhatsApp, and Instagram. The impact is limited to WhatsApp, and Instagram channels. All Admin functionality, and other channels should be working fine.

Feb 2024

No notices reported this month

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Feb 2024 to Apr 2024

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For any issues or feedback, reach out to us at support@engati.ai.