engati - Regional Outage on WhatsApp Calling – Incident details

All systems operational

Regional Outage on WhatsApp Calling

Resolved
Partial outage
Started 7 days agoLasted 5 days

Affected

WhatsApp Services

Partial outage from 9:34 AM to 3:30 AM

Whatsapp Calling API

Partial outage from 9:34 AM to 3:30 AM

Updates
  • Resolved
    Resolved

    The Meta team has implemented a fix and now the issue has been resolved.

  • Investigating
    Investigating

    We are currently experiencing an issue affecting WhatsApp Calling services. Based on the information available, the issue appears to be on Meta's end and is impacting users in Uttar Pradesh (UP), Delhi, and the NCR region.

    Meta's team is actively investigating the issue. Meanwhile, our team is closely following up with the provider and monitoring the situation to ensure we receive updates and resolution timelines at the earliest.

    We will keep you informed as soon as we receive further updates.