Meta Incident - Messaging not working - Incident details - engati

Resolved

Major outage

Started about 2 months agoJune 12, 2026Lasted about 4 hoursJune 12, 20262:126:32 PMUTC

Affected

WhatsApp Services

Whatsapp Cloud API

Updates

Resolved
June 12, 2026 at 6:32 PMUTC
Resolved
June 12, 2026 at 6:32 PMUTC
Meta has resolved issues affecting this.
Investigating
June 12, 2026 at 2:12 PMUTC
Investigating
June 12, 2026 at 2:12 PMUTC
Meta is returning a 500 Internal Server Error while sending messages via the Meta API.

We have reported the issue to the Meta Engineers to investigate it. We will provide an update as soon as we hear from Meta Engineers.

We are monitoring the situation closely and waiting on Meta.

engati - Meta Incident - Messaging not working – Incident details