Issue Affecting RCS Broadcast Messages

Resolved

Degraded performance

Started 4 months agoApril 08, 2026Lasted about 3 hoursApril 08, 202610:13 AM12:49 PMUTC

Affected

RCS Services

RCS messaging

Updates

Resolved
April 08, 2026 at 12:49 PMUTC
Resolved
April 08, 2026 at 12:49 PMUTC
This incident has been resolved.
Identified
April 08, 2026 at 10:13 AMUTC
Identified
April 08, 2026 at 10:13 AMUTC
We are continuing to work on a fix for this incident.
Investigating
April 08, 2026 at 10:13 AMUTC
Investigating
April 08, 2026 at 10:13 AMUTC
We’re currently facing a problem with sending broadcast messages via the RCS channel, caused by an issue with the VI APIs we rely on. Our team is working to resolve this as quickly as possible. Thank you for your patience.

engati - Issue Affecting RCS Broadcast Messages – Incident details