Disruption of services

Resolved

Degraded performance

Started over 4 years agoMarch 15, 2022Lasted about 2 hoursMarch 15, 20224:516:59 PMUTC

Updates

Resolved
March 15, 2022 at 6:59 PMUTC
Resolved
March 15, 2022 at 6:59 PMUTC
We have completed with our validation and monitoring phase, our services are back to normalcy.
Update
March 15, 2022 at 5:40 PMUTC
Update
March 15, 2022 at 5:40 PMUTC
We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks a ton for your patience.
Investigating
March 15, 2022 at 4:51 PMUTC
Investigating
March 15, 2022 at 4:51 PMUTC
We are aware of an issue happening with respect to message responses, our Engineering team is working on it's resolution, we will keep you updated with the status.

engati - Disruption of services – Incident details