Disruption in service

Resolved

Major outage

Started about 5 years agoJuly 25, 2021Lasted 28 minutesJuly 25, 20219:4510:13 AMUTC

Updates

Update
July 25, 2021 at 10:13 AMUTC
Update
July 25, 2021 at 10:13 AMUTC
All systems are working and functional
Update
July 25, 2021 at 10:08 AMUTC
Update
July 25, 2021 at 10:08 AMUTC
Portal and bots are up now. Team is constantly monitoring the fix.
Investigating
July 25, 2021 at 9:45 AMUTC
Investigating
July 25, 2021 at 9:45 AMUTC
Portal and bots are down. We are investigating the issue Update: Root cause identified for the unexpected outage as a race condition related to campaigns and has been patched to avoid recurrence.

engati - Disruption in service – Incident details